Privacy Policy

Effective Date: March 15, 2025
Last Updated: July 7, 2025

Event Designs by Sherry (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you interact with our website, services, and communications.

INFORMATION WE COLLECT

Personal Information

We may collect the following personal information:

  • Contact Information: Name, email address, phone number, mailing address
  • Event Details: Event date, location, guest count, design preferences, budget
  • Payment Information: Billing details, payment method (processed securely by third-party processors)
  • Communications: Messages, emails, texts, and call records

Automatically Collected Information

When you visit our website, we automatically collect:

  • Technical Data: IP address, browser type, device information, operating system
  • Usage Data: Pages visited, time spent on site, click patterns, referral sources
  • Location Data: General geographic location based on IP address
  • Cookie Data: Information collected through cookies and similar technologies

Information from Third Parties

We may receive information from:

  • Social media platforms (Facebook, Instagram, Pinterest)
  • Payment processors (Square, PayPal, Stripe)
  • Email marketing services (Mailchimp, Constant Contact)
  • Analytics services (Google Analytics)

HOW WE USE YOUR INFORMATION

We use collected information to:

  • Provide Services: Process quotes, schedule consultations, deliver event services
  • Process Payments: Handle invoicing, payment processing, and financial transactions
  • Communicate: Send updates, confirmations, marketing materials, and customer service
  • Improve Services: Analyze usage patterns, enhance website functionality, develop new services
  • Marketing: Personalize advertising, send promotional offers, create targeted campaigns
  • Legal Compliance: Meet regulatory requirements, prevent fraud, enforce terms
  • Business Operations: Maintain records, manage relationships, analyze performance

HOW WE SHARE YOUR INFORMATION

We do not sell or rent your personal information. We may share information with:

Service Providers

  • Payment processors (Square, PayPal, Stripe)
  • Email marketing platforms (Mailchimp, Constant Contact)
  • Website hosting services (GoDaddy, Squarespace)
  • Analytics services (Google Analytics)
  • Social media platforms (Facebook, Instagram)

Legal Requirements

We may disclose information when required by law or to:

  • Respond to legal requests or court orders
  • Prevent fraud or illegal activities
  • Protect our rights and safety
  • Comply with regulatory obligations

Business Transfers

If our business is sold, merged, or transferred, your information may be part of the transferred assets.

DATA SECURITY

We implement appropriate security measures including:

  • Encryption of sensitive data
  • Secure payment processing
  • Regular security updates
  • Access controls and monitoring
  • Staff training on data protection

However, no online transmission is 100% secure, and we cannot guarantee absolute security.

YOUR RIGHTS AND CHOICES

Access and Update

You have the right to:

  • Access your personal information we hold
  • Update or correct inaccuracies
  • Request a copy of your data

Marketing Preferences

You can:

  • Unsubscribe from marketing emails using the link in any email
  • Opt out of SMS messages by replying “STOP”
  • Update your communication preferences by contacting us

Data Deletion

You may request deletion of your personal information, subject to:

  • Legal obligations to retain certain records
  • Legitimate business needs
  • Active service agreements

California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

  • Right to know what personal information we collect
  • Right to delete personal information
  • Right to opt-out of sale of personal information
  • Right to non-discrimination

COOKIES AND TRACKING TECHNOLOGIES

Types of Cookies We Use

  • Essential Cookies: Necessary for website functionality
  • Analytics Cookies: Help us understand website usage (Google Analytics)
  • Marketing Cookies: Used for advertising and social media integration
  • Preference Cookies: Remember your settings and preferences

Your Cookie Choices

You can control cookies through your browser settings:

  • Accept or reject all cookies
  • Delete existing cookies
  • Set preferences for future cookies
  • Receive notifications before cookies are placed

Note: Disabling cookies may affect website functionality.

THIRD-PARTY SERVICES

Social Media Integration

Our website may include social media features that collect information about your interaction with these features.

Analytics Services

We use Google Analytics to understand website usage. Google’s privacy policy applies to this data collection.

Payment Processing

Payment information is processed by third-party services subject to their own privacy policies.

CHILDREN’S PRIVACY

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If we learn we have collected such information, we will delete it immediately.

INTERNATIONAL USERS

If you are accessing our website from outside the United States, please note that your information may be transferred to and processed in the United States, where privacy laws may differ from your jurisdiction.

SMS MARKETING PROGRAM

Opt-In and Consent

By providing your phone number, you consent to receive text messages regarding:

  • Event updates and reminders
  • Promotional offers and special events
  • Order confirmations and service updates
  • Marketing communications

Opt-Out Instructions

  • Reply “STOP” to any text message to unsubscribe
  • You may still receive transactional messages related to active bookings
  • Message and data rates may apply according to your carrier’s plan

Message Frequency

Message frequency varies based on your engagement and promotional activities.

DATA RETENTION

We retain your information for as long as necessary to:

  • Provide services and fulfill transactions
  • Comply with legal obligations
  • Resolve disputes and enforce agreements
  • Maintain business records

POLICY UPDATES

We may update this Privacy Policy periodically. Changes will be posted on our website with the revised effective date. Continued use of our services after changes constitutes acceptance of the updated policy.

CONTACT INFORMATION

For questions about this Privacy Policy or to exercise your rights, contact us at:

FAQs

Frequently Asked Questions

Questions? We Have Answers

We typically respond within 24 hours. For time-sensitive or upcoming events, we prioritize responses whenever possible.

We review your event details, confirm availability, and then send design options and pricing based on your vision and budget. Once you’re ready, you can secure your date with a deposit.

Yes. Our designs are custom and flexible. Once we review your request, we’ll recommend options that fit your event and budget range.

No. Submit what you know—we’ll follow up to help finalize details. We regularly work with clients still planning their event.

Yes. A deposit is required to secure your date and begin the design process. The remaining balance is due before or on the event day.

Let’s Design Your Perfect Event!

Tell us your vision — we’ll handle the design, setup, and execution so you can enjoy a stress-free celebration.

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