Effective Date: March 15, 2025
Last Updated: July 7, 2025
Event Designs by Sherry (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you interact with our website, services, and communications.
INFORMATION WE COLLECT
Personal Information
We may collect the following personal information:
- Contact Information: Name, email address, phone number, mailing address
- Event Details: Event date, location, guest count, design preferences, budget
- Payment Information: Billing details, payment method (processed securely by third-party processors)
- Communications: Messages, emails, texts, and call records
Automatically Collected Information
When you visit our website, we automatically collect:
- Technical Data: IP address, browser type, device information, operating system
- Usage Data: Pages visited, time spent on site, click patterns, referral sources
- Location Data: General geographic location based on IP address
- Cookie Data: Information collected through cookies and similar technologies
Information from Third Parties
We may receive information from:
- Social media platforms (Facebook, Instagram, Pinterest)
- Payment processors (Square, PayPal, Stripe)
- Email marketing services (Mailchimp, Constant Contact)
- Analytics services (Google Analytics)
HOW WE USE YOUR INFORMATION
We use collected information to:
- Provide Services: Process quotes, schedule consultations, deliver event services
- Process Payments: Handle invoicing, payment processing, and financial transactions
- Communicate: Send updates, confirmations, marketing materials, and customer service
- Improve Services: Analyze usage patterns, enhance website functionality, develop new services
- Marketing: Personalize advertising, send promotional offers, create targeted campaigns
- Legal Compliance: Meet regulatory requirements, prevent fraud, enforce terms
- Business Operations: Maintain records, manage relationships, analyze performance
HOW WE SHARE YOUR INFORMATION
We do not sell or rent your personal information. We may share information with:
Service Providers
- Payment processors (Square, PayPal, Stripe)
- Email marketing platforms (Mailchimp, Constant Contact)
- Website hosting services (GoDaddy, Squarespace)
- Analytics services (Google Analytics)
- Social media platforms (Facebook, Instagram)
Legal Requirements
We may disclose information when required by law or to:
- Respond to legal requests or court orders
- Prevent fraud or illegal activities
- Protect our rights and safety
- Comply with regulatory obligations
Business Transfers
If our business is sold, merged, or transferred, your information may be part of the transferred assets.
DATA SECURITY
We implement appropriate security measures including:
- Encryption of sensitive data
- Secure payment processing
- Regular security updates
- Access controls and monitoring
- Staff training on data protection
However, no online transmission is 100% secure, and we cannot guarantee absolute security.
YOUR RIGHTS AND CHOICES
Access and Update
You have the right to:
- Access your personal information we hold
- Update or correct inaccuracies
- Request a copy of your data
Marketing Preferences
You can:
- Unsubscribe from marketing emails using the link in any email
- Opt out of SMS messages by replying “STOP”
- Update your communication preferences by contacting us
Data Deletion
You may request deletion of your personal information, subject to:
- Legal obligations to retain certain records
- Legitimate business needs
- Active service agreements
California Privacy Rights
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):
- Right to know what personal information we collect
- Right to delete personal information
- Right to opt-out of sale of personal information
- Right to non-discrimination
COOKIES AND TRACKING TECHNOLOGIES
Types of Cookies We Use
- Essential Cookies: Necessary for website functionality
- Analytics Cookies: Help us understand website usage (Google Analytics)
- Marketing Cookies: Used for advertising and social media integration
- Preference Cookies: Remember your settings and preferences
Your Cookie Choices
You can control cookies through your browser settings:
- Accept or reject all cookies
- Delete existing cookies
- Set preferences for future cookies
- Receive notifications before cookies are placed
Note: Disabling cookies may affect website functionality.
THIRD-PARTY SERVICES
Social Media Integration
Our website may include social media features that collect information about your interaction with these features.
Analytics Services
We use Google Analytics to understand website usage. Google’s privacy policy applies to this data collection.
Payment Processing
Payment information is processed by third-party services subject to their own privacy policies.
CHILDREN’S PRIVACY
Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If we learn we have collected such information, we will delete it immediately.
INTERNATIONAL USERS
If you are accessing our website from outside the United States, please note that your information may be transferred to and processed in the United States, where privacy laws may differ from your jurisdiction.
SMS MARKETING PROGRAM
Opt-In and Consent
By providing your phone number, you consent to receive text messages regarding:
- Event updates and reminders
- Promotional offers and special events
- Order confirmations and service updates
- Marketing communications
Opt-Out Instructions
- Reply “STOP” to any text message to unsubscribe
- You may still receive transactional messages related to active bookings
- Message and data rates may apply according to your carrier’s plan
Message Frequency
Message frequency varies based on your engagement and promotional activities.
DATA RETENTION
We retain your information for as long as necessary to:
- Provide services and fulfill transactions
- Comply with legal obligations
- Resolve disputes and enforce agreements
- Maintain business records
POLICY UPDATES
We may update this Privacy Policy periodically. Changes will be posted on our website with the revised effective date. Continued use of our services after changes constitutes acceptance of the updated policy.
CONTACT INFORMATION
For questions about this Privacy Policy or to exercise your rights, contact us at:
- Email: info@balloonsmakeitpop.com
- Phone: (404) 543-1090
- Business: Event Designs by Sherry
- Address: [Your Business Address]
